It all started when I searched for pet sitters near me as a dog owner in Dallas. That’s when I fell in love with the idea of opening my own pet sitting company. The rest is history. DFW Pet Sitting has been serving the Dallas Fort Worth Metroplex since 2003. We are insured and bonded. We offer a 100% money-back guarantee.
Comparing pet sitters near me and a story about how DFW Pet Sitting was born
Hi, my name is Olga Wharton Newman, and I am crazy about my four-legged babies! Regarding their well-being, I am a Mama-Bear who will ensure they are safe, happy, and healthy. I knew I took good care of them, but what happens if I need to stay late at work or travel? Traditional kenneling is not acceptable to me. Caging up my animals and exposing them to other pets’ illnesses will never be a solution for my furry family. Asking friends and neighbors was too much of a hassle. My pets required early morning and late evening walks. Who wants to volunteer their time like this? I couldn’t find any professional pet sitters near me I could trust. That’s when I started thinking about creating a reliable pet sitting service for my own fur-kids.
My personal experience with all types of pet sitting companies
Someone recommended a pet sitter to me many years ago. I thought it was the best solution for my pets – she was attentive, thorough, and neat. But she worked alone. Accommodating changes in my schedule and last-minute requests were complex for her. She always overbooked herself during holidays when I needed her the most.
Experience with a large pet sitting company
I thought the service would improve when I began using a larger pet sitting company. But, I found out that these large companies often use independent contractors. My preference was to use employees. There are too many quality issues with contractors. Besides, the contractor turnover with these larger companies was very high. I always wanted to meet the person caring for my four-legged children!
It was then that I realized that pet owners needed a reliable pet sitting and dog walking service. So, in September 2003, I gave up my business suit, bid farewell to my corporate banking job, and decided to dedicate my career to my true love: animals.
Experience with a pet sitting app that matches pet lovers with pet parents looking for a pet sitter
Technology is developing in rapid ways, allowing people to connect. So many businesses develop apps and technologies to stay connected with their customers. Pet sitting industry has followed suit. As a result, it’s easy to search for pet sitters near me online and book them without even talking to anyone. Hey, that’s why Uber is so popular, right?
Well, pet sitting is different, and those who don’t foresee it usually pay a very high price. Sometimes, their pets are the ones paying that price.
I joined several of those apps both as a pet sitter and as a pet owner. The idea, technology, and graphics are excellent. But until you replace people with robots, these apps do not compete with DFW Pet Sitting.
Technology can’t respond to a short-notice inquiry or a change in schedule request. Software can’t arrange a backup when the primary sitter isn’t unavailable or has an emergency. A computer can’t guarantee uninterrupted service. Both pets and pet sitters are living and breathing beings who can get sick, hurt, or have problems. How do I know that all these part-time pet sitters near me have what it takes to ensure every visit?
I am sure there are good and bad pet sitters out there. When we get good ones, we hold on to them tight. We value and cherish them. We treat them well. And we tell them how much we appreciate them. And sometimes we also get bad ones. We all do. And it is how we fix those mistakes that matters the most. Can we detect an issue before it even happens? Can we find a replacement? Are the pets ok? That’s what we do. We keep the service going no matter what happens. We treat your pets as if they were our own.
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The story of our success
It takes a village to raise a child. It also takes a village to build a company that provides reliable pet sitting service. I couldn’t have done it alone. I am grateful beyond words for everyone who contributed to our amazing business.
Our employees
My pet sitting company grew from a one-person operation to a business with 200+ employees. We service most zip codes of the Dallas Fort Worth metroplex. Our excellent pet care services have fueled our growth. We specialize in hiring and training employees who live within 5 miles of your home. I always hire pet sitters near me because it is very convenient in many ways. By reducing commute time, we can focus on following through with our promised schedules. We can now respond quickly to any changes in plans or emergencies.
Also, if your primary pet sitter ever got sick or had an emergency, we have 200+ employees ready to help on short notice. My parents and my managers are also always a backup. You don’t ever have to worry about what happens to your pets if your pet sitter has an emergency or illness.
Technology
We work with living and breathing creatures. Thus, it’s necessary to be accessible to our customers 24/7. Our texting line (214-360-7367) allows you to type URGENT, and the system will immediately page all three managers and me. You can also call or text me directly; my cell phone number is at the bottom of this page. I want my customers to feel that they can reach us anytime. We all know that emergencies do happen. Delayed planes or travel plan changes shouldn’t affect our pets’ well-being. We can’t expect them to take care of themselves. They need us! We have a massive responsibility to our customers and take it very seriously.
Our company uses a very sophisticated scheduling system that we designed in-house.
We are very close and personal with our clients. Our pet sitters get to know the pets well and often develop close relationships with the owners. Many become friends, sometimes as close as family. We build our business on mutual respect and trust and believe in long-term relationships. We aim to keep employee turnover low so you get to know and feel comfortable with your pet sitter over time.
Your keys and personal information
We keep your keys secure and won’t list your name or address on the label. Your privacy is essential to us. We store all your personal information in a password-protected database. We file away your signed contract. Our employees do not put signs on their cars or wear uniforms. We do not want to advertise that a pet sitter is in your house and you are away. Your pet sitter will alternate lights, pick up your mail and newspaper, and keep your plants alive. Anything extra you need, ask! We custom-tailor all our services to meet your needs. The initial consultation is free of charge so you can discuss all the details with your pet sitter.
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We are here to care for you and provide peace of mind that your pets are cared for, pampered, and loved. We do this for a living and take our jobs very seriously. Everyone on our staff is a pet owner and understands animals very well. I am a very picky consumer, and I aim to create a company I would use. Please feel free to contact me anytime with any comments or questions.
Olga Wharton Newman, Owner
24-Hour Texting line: 214-360-7367
Personal Cell: 214-235-5301
Email: [email protected]
If all the animals were gone, men would die from a great loneliness of spirit, for whatever happens to the animals also happens to the man. All things are connected. Whatever befalls the Earth befalls the sons of the Earth.
~Chief Seattle of the Suquamish Tribe, letter to President Franklin Pierce
Policies and Procedures
At DFW Pet Sitting Services, we aim to treat your pets as if they were our own. We focus on doing the right thing. That’s all that matters. Here is an outline of how we do things and when. Please feel free to ask any questions, and we always welcome feedback.
Our policies and procedures are straightforward. It’s only one page. We believe in doing the right thing, and we abide by that.
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