DFW Pet Sitting Services, Inc.
Last updated: August 26, 2026

We’re a Texas company that provides in-home pet sitting and dog walking in the Dallas–Fort Worth area. Our sitters are our employees. This page explains, in plain English, what information we collect, why, where it’s kept, and how to ask us to see or delete it.

Who we are

DFW Pet Sitting Services, Inc., a Texas corporation serving the Dallas–Fort Worth area.
Email: info@dfwpetsitting.com · Call: (214) 574-7387 · Text: (214) 360-7367

We serve pets located in DFW only. If you live elsewhere and book care for pets here, we treat it as a Texas job and this policy applies the same way.

What we collect

Pet sitting requests. Our contact form runs on PetSitConnect, our own scheduling software. It asks for what we need to plan care: your name, email, and phone numbers; your home address, city, and ZIP; your pets’ names, how many, and any medications; and the dates and kinds of visits you want. Once you’re a client, we also keep your pets’ routines, your vet’s contact information, your emergency contacts, and the instructions you give us about your home, because our sitters need them to do the job safely.

Job applications. Our jobs page collects application information — your name, contact details, availability, experience, and answers to screening questions. We use it only for hiring. Applicants are never added to client or marketing lists.

Conversations. When you email, text, or call us, we keep the conversation so our office and your sitter can see what you asked for and what we agreed to.

Pet photos. Our sitters often take photos of your pets during visits and send them to you as part of your visit updates. We strip location data from photos, and we don’t show house numbers, street signs, or other details that identify your home. We sometimes post pet photos on our Facebook and Instagram pages — pets only, never your name, address, or family. If you’d rather your pets never appear on our social media, tell us and we’ll note it on your account.

Payments. Payments are processed by PayPal, including the card terminal we use. Card numbers go directly to PayPal; we don’t collect or store them on this website or in PetSitConnect. PayPal’s own privacy policy covers how it handles your payment information.

Website visits. We use Google Analytics and Google Ads on this public website. See “Cookies and website measurement” below.

Why we use it

To answer your inquiry and give you a quote
To schedule a meet-and-greet and your visits, and match you with a sitter
To care for your pets safely, including medications and emergencies
To send you photos and updates from visits
To text, email, and call you about your inquiry, your schedule, and your pets
To hire and manage our employees
To send occasional email newsletters to existing clients
To see whether our website and search ads are working
To keep the business records the law requires

We do not sell your information

We do not sell, rent, or trade client or applicant lists. We do not use client or applicant information to run advertising. We don’t buy data about you from anyone.

Where your information lives, and who touches it

Our own system: PetSitConnect. Your request and client record live in PetSitConnect, our company’s scheduling and client software.

Our shared inbox: Front. Email and text conversations with clients, applicants, and sitters are handled in Front. Threads that don’t turn into a booking or a hire may be archived there.

Communication vendors. A few companies help us send and receive messages. They process information only so we can operate — they aren’t advertisers and can’t use your information for themselves:

Twilio — sends and receives our text messages
Zapier — moves messages and form submissions between our tools
Google Voice — our phone line, calls, and voicemail
Mailgun — delivers the emails our systems send you (confirmations, schedules, replies)
Campaign Monitor — sends our client newsletters
Zoho Mail — hosts our email accounts
PayPal — processes payments; we never see or keep your card number

Website measurement, kept separate from the client list. Google Analytics and Google Ads run on this public website to count visitors and see whether our search ads bring people here. They measure website traffic. They do not receive our client or applicant records, and we don’t send PetSitConnect data to Google to advertise with.

Other sharing. We’ll share information if the law requires it, to protect someone’s safety (including a pet’s), with your vet or emergency contact in an emergency, or if the business is ever sold — in which case the buyer takes on this policy.

How long we keep it, and deleting it

We don’t delete records on an automatic timer. Instead:

If you inquire but never book, or we can’t serve your area or dates, we delete your record when you ask, and we periodically clear out inquiries that didn’t go anywhere.
If you’re a client, we keep your record while you’re active and for a while afterward, because returning clients expect us to remember their pets.
If you apply and we don’t hire you, we delete your application when you ask, and we periodically clear old applications.

One honest exception: the law requires us to keep certain business records — invoices, payments, payroll, and hiring records — for a set number of years. If you ask us to delete your information, we delete everything except those required records, and we’ll tell you what we kept and why.

Your choices

Email info@dfwpetsitting.com, text (214) 360-7367, or call (214) 574-7387 and we’ll help you see what we have about you, correct it, delete it, or stop any texts or emails. We may ask you to confirm it’s you — usually by replying from the email or phone on file — before we share or delete anything. We won’t treat you differently for asking.

Texting

We text clients about their inquiry, schedule, and pet visits, and we text job applicants about their application and interviews. These are service messages, not marketing blasts. Our texts come from (214) 360-7367. Message and data rates may apply. Reply STOP to any text to opt out; reply HELP for help. Our texts are sent through Twilio. We do not share your mobile number with third parties or affiliates for their marketing.

Email newsletters

We occasionally email existing clients about the business, seasonal booking reminders, and pet care tips. Every newsletter has an unsubscribe link. We don’t send newsletters to people who only inquired or to job applicants.

Cookies and website measurement

This website uses Google Analytics to understand how people find and use the site, and Google Ads conversion tracking to see whether a search ad led to a contact. Both use cookies from Google. We don’t run retargeting ads that follow you around the internet. You can block cookies in your browser or install Google’s Analytics opt-out add-on at https://tools.google.com/dlpage/gaoptout; the site and contact form work fine with cookies blocked. Google explains how it uses information from sites that use its services at https://policies.google.com/technologies/partner-sites.

Texas privacy notice

We’re a small Texas company. We collect only what we reasonably need to provide the service, we don’t sell your personal data, and we don’t use it for targeted advertising. You can access, correct, or delete your data at any time by emailing us.

Security and breaches

Access to client information is limited to office staff and the sitters who need it. Our systems are password-protected and we are actively strengthening our security practices. No system is perfect; if a breach ever affects your information, we’ll notify you as Texas law requires.

Children

Our services are for adults. We don’t knowingly collect personal information from anyone under 13. If you believe a child has given us information, email us and we’ll delete it.

Changes

If we make meaningful changes, we’ll update the date at the top. For significant changes, we’ll email current clients.

Contact

DFW Pet Sitting Services, Inc.
info@dfwpetsitting.com · Call (214) 574-7387 · Text (214) 360-7367